What we collect
Depending on how you use Somi, we may collect:
- Account information — name, email, and authentication details when you sign up or sign in.
- Business content you provide — prompts, brand assets, site copy, and other materials you submit so Somi can build and run your business.
- Usage and device data — product events, approximate location derived from IP, browser type, and diagnostics needed to keep the service reliable.
- Payments — billing-related details processed by our payment provider; we do not store full card numbers on Somi servers.
- Support — messages and attachments you send when you contact us.
How we use information
We use personal information to:
- Provide, operate, and improve Somi
- Authenticate you and secure accounts
- Process payments and prevent fraud
- Respond to support requests
- Send product and service communications (you can opt out of non-essential marketing)
- Comply with law and enforce our terms
We do not sell your personal information.
Retention & security
We keep information for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal obligations. We use administrative, technical, and organizational measures designed to protect data; no method of transmission or storage is perfectly secure.
Your choices & rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To make a request, email privacy@somi.co. We may need to verify your identity before responding.
Cookies and similar technologies may be used for sign-in, security, and analytics. You can control cookies through your browser settings; some features may not work if you block essential cookies.
Contact
Questions about this policy: privacy@somi.co or hello@somi.co.
We may update this policy from time to time. The “Effective” date above will change when we do. Continued use of Somi after an update means you accept the revised policy.